1. General Policy
Due to the nature of consulting services, we generally do not offer refunds once a service has been delivered.
If you are dissatisfied with our services, please contact us to discuss possible resolutions.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
The service was not delivered as agreed upon in the contract.
There was a billing error or overpayment.
A cancellation request was made before the service delivery commenced.
3. Non-Refundable Services
Completed or partially completed consulting services.
Custom reports, strategic plans, or research provided as part of the service.
Fees for third-party tools, software, or services procured on behalf of the client.
4. Cancellation Policy
Clients may request to cancel a service before it has been initiated.
Cancellation requests must be submitted in writing to [Insert Contact Email].
If approved, a partial refund may be provided based on work completed.
5. Refund Processing
Approved refunds will be processed within [Specify Timeframe, e.g., 7–14 business days].
Refunds will be issued to the original payment method.
We are not responsible for delays caused by financial institutions.
6. Dispute Resolution
If you believe you are entitled to a refund, please contact us first to resolve the issue amicably.
Disputes must be submitted in writing within [Specify Timeframe, e.g., 30 days] of service completion.
We reserve the right to assess refund requests on a case-by-case basis.
7. Changes to This Policy
We may update this Return and Refund Policy at any time.
Any changes will be posted on this page with an updated "Effective Date."
Your continued use of our services indicates acceptance of the revised policy.
8. Contact Information
For refund or cancellation inquiries, please contact us:
📍 Office Address:10 Fenchurch Street, London, EC3M 3BE, United Kingdom
📞 Phone: +44 20 7946 0123
📧 Email: consulting@oilstrategy.com